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Rendezva policies · version 2026-08-17

Refunds & Payments

Effective 2026-08-17. Operated by Rendezva (legal entity to be confirmed) in India. Questions: support@rendezva.com.

Terms of Service Privacy Policy

This policy covers paid event tickets and Rendezva Premium. All prices are in Indian Rupees (₹).

Platform fee

Rendezva does not add an extra checkout charge on top of the ticket. We keep 3% of the ticket, capped at ₹250. Example: a ₹100 ticket sends ₹3 to Rendezva and ₹97 to the organizer.

Attendee refunds

  • If the organizer allows cancellation, you can request a refund until the organizer’s deadline (days before the event).
  • Eligible refunds are 100% of the amount you paid.
  • Refunds are not available after you check in, or after the deadline.
  • Approved refunds are sent back through Razorpay to the original payment method.

Organizer payouts

  • Ticket money is collected by Rendezva’s payment account.
  • Your organizer net becomes available 7 days after the event ends.
  • You can cash out from Organizer Accounts once available balance is at least ₹500.
  • Payouts are sent in INR via RazorpayX when bank details are on file.

Premium

Premium is ₹199 / month during a limited-time deal (usual price ₹299 / month), or ₹2,189 / year during the same deal (usual price ₹3,289 / year; 11 months billed, 1 month free). Premium fees are generally non-refundable except where required by law or if checkout fails.

Related: Pricing & limits and Terms.

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